IT Supporter (m/w/d)

Ihre Aufgaben

  • Provide daily support to users in need, e.g. by troubleshooting software/hardware with the user and assist raising an accurate Incident with the Airbus ServiceDesk.
  • Work on tasks related to Google Workspace.
  • Train users in the Google Workspace functionality through virtual and physical sessions.
  • Make written material that can be used for training and knowledge sharing.
  • Help and guide users in the use of Satair's and Airbus' systems.
  • Asset, Identity & Access and Request Management.
  • Creating requests, such as remastering equipment, software, network connections.
  • Process access requests for On-/Offboarding and internal moves between sites and divisions.
  • Ordering hardware, such as mice, keyboards, displays and the like Attending the IT Community meetings and the ones from our colleagues in the business where we can help and contribute.
  • Ensure that access rights to Airbus systems, software and applications are in accordance Work closely with external parties.
  • Ensure the adherence to the valid Airbus security standard and guidelines for hard- and software for internal and external use.

Ihr Profil

  • You have an education as an IT specialist, IT system electronics technician or IT systems merchant with many years of working experience.
  • You have a bachelor’s degree in Computer Science / IT with 2 years of working experience.
  • MS-Office at least detailed specialist knowledge.
  • Knowledge in Google Workspace.
  • Knowledge of a ticket system, ideally Service Now.
  • Certification in ITIL is desirable.
  • You communicate fluently in German and English.

Bei Fragen:

Michael Blömer

Senior Business Manager bewerber@teccon.de

Einsatzort:

Hamburg

Jetzt online bewerben
pfeil zurückzurück zu den Stellenangeboten

Jetzt einfach online bewerben

Kurz das unten stehende Formular ausfüllen und wir melden uns schnellstens.

Persönliche Daten

Die mit Sternchen gekennzeichneten Eingabefelder sind Pflichtfelder.

    • Dokumente

    • Die Dateigröße je Anhangdokument sollte 4 MB nicht überschreiten.

      Sie können folgende Dateitypen bereitstellen: rtf, doc, docx, docm, dot, pdf, xls, xlsx, ppt, pptx, txt, xml